FAQ section

Get Your Questions Answered

1How and when do I pay for the testing?

Payment for any test is due in full when samples are received. Costs may vary for each test, see our full list with associated costs for details. Please note that forensic samples may incur additional charges. Payments can be made by credit card (Amex, MasterCard or Visa) either in our office, on our submission forms, or over the phone, PayPal, cash, or money order (made out to DNAMe Corp.)

2How long does it take to receive my sample collection kit?

Prenatal test kits are sent by priority overnight FedEx and normally reach your within 24-48 hours of being picked up from our office. It is required to purchase at least one of these express shipments with any prenatal test. All other test kits are free of charge and are sent by regular mail. Transit time for post varies depending on how far you are located from our office. Mail normally reaches our clients within Canada in 3-5 business days while mail to anywhere in the US can take up to 2 weeks.

3How will I receive my results?

Test results can be sent via mail, email, fax and/or over the phone. You can select your preferred method on the submission form provided in your sample collection kit.

4What will my results say?

Our tests all differ in terms of how results are concluded on each report. Prenatal gender tests involve detection of the Ychromosome and will be reported as either Negative or Positive in terms of its detection. Our prenatal paternity tests will present the data in a table and will include the SNP markers tested and nucleotides (letters) given by each individual. These tests are concluded by exclusion only. Our complimentary follow-up tests are reported just as a regular paternity or relationship test, as the same markers are tested. These reports will display 16 STR markers represented by numeric values for the individuals tested and are concluded by exclusion but also include a combined relatedness index and percent probability of the relationship. Forensic and infidelity tests will present a table with similar markers represented by numeric values but will be concluded uniquely based on the evidence derived.

5Do different sample types affect the accuracy of my result?

Different forensic samples do not affect the accuracy of the result; however, each sample may vary in the terms of the success rate of DNA extraction (see table)

6Are my test results kept private?

Absolutely. Ensuring that your information is kept safe is of the utmost importance to us. Our staff will not release any information regarding your case without prior consent. We will also follow any special communication requests you make.

In addition, we offer the option to protect your test with a password. Only those who have the password will be able to access your test information.

7How and when do I pay for the testing?

If you choose to have your blood sample collected at a laboratory other than ours, we require a $100.00 (US) deposit for prenatal gender tests or a $200.00 (US) deposit for prenatal paternity tests. This deposit enables us to initiate the testing process. Upon completion of the blood sample collection, you will fill out a submission form that indicates your payment options. The balance of your testing fee can be paid via Visa, MasterCard, American Express or PayPal. 

8How long will it take to receive my kit after placing my order?

Sample collection kits are sent by regular post so transit times vary. Generally, post reaches a location within Canada within 1 week while post to the US may take up to 2 weeks. Samples may also be returned by mail, as a return envelope will be provided (must acquire postage) and the samples are not time-sensitive but you may return samples however you wish. 

9How long will it take to receive my test results?

Prenatal gender test results will be available within five business days of receiving your blood sample. Prenatal paternity test results will be available around eight business days after we have received your samples. We offer expedited services on both the prenatal paternity and gender test. For an additional fee of $100 (US) we can provide the prenatal paternity test in 5 business days and gender results in 2 business days or less. 

10How will I receive my results?

Test results can be sent via mail, email, fax and/or over the phone. You can select your preferred method on the submission form provided in your sample collection kit.

Instructions

Sample Collection Guide

All of our kits are provided with detailed Sample Collection Instructions. For the majority of our forensic tests, including our relationship and infidelity tests, materials and/or sample(s) can be chosen by you, the client, in order to provide testing that is accessible to everyone.

If you require assistance in packaging, collecting, or choosing an appropriate sample, please see our forensic price list below or click ‘learn more’ below, for more information.

Learn More

Prices

Price Chart

Sample General Comments Packaging Additional Charge (Per Sample)* Success Rate of DNA Extraction
Swab Sample Cheek or ear wax swab samples collected directly from individuals Ship as Indicated on instructions $65.00 99%
Hair Roots or follicles must be attached, include at least 4-6 hairs Ship in plastic Zip-Lock bag $100.00 80%
Blood Stain Band Aids, tampons, bloody tissues, etc. Ship in paper envelope $100.00 80%
Semen Stain Condoms, undergarments, clothing, etc. Ship in paper envelope $100.00 95%
Chewing Gum Do not touch the gum with your fingers. Ship in plastic Zip-Lock bag $110.00 75%
Clothing Hats, baseball caps, underwear, etc. Ship in paper envelope $110.00 60%
Razors Place razor in a Zip-Lock bag Ship in paper envelope $110.00 60%
Toothbrush Air-dry the toothbrush for 30-60 minutes Ship in paper envelope $110.00 75%
Cigarette Butts 2-4 Cigarette butts Ship in paper envelope $110.00 75%
Licked Envelope or Stamp 1-3 Envelopes or Stamps Ship in plastic Zip-Lock bag $160.00 60%
Used Soda Can or Beer Bottle 1-2 Bottles Ship in plastic Zip-Lock bag $160.00 75%
Exhumed Tissue or Bone Large fragments Ship in plastic Zip-Lock bag $130.00 50%
Urine Sample(Stool not accepted) Fresh sample Collect in sterile container and ship expedited or on ice $110.00 70%
if your sample is not listed here, you may always call us for more details or recommendations regarding sample submission and collection.